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British Airways

Customer Service Number

British Airwaysbritishairways.com
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-247-9297
United StatesDaily 7 a.m.–1 a.m. Eastern Time

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Official sourceChecked 2026-09-20

Toll-free in the listed region. Mobile airtime or international charges may apply.

VoyBeam Contact Index is an independent directory, not British Airways’s customer service team. The numbers above belong to the company, not this directory.

More departments & phone lines Choose the department or region for your question.

Delayed baggage assistance1-800-828-8144

Choose the right British Airways contact

Contact British Airways using the airline-published routes below. Check the region and purpose of a number before calling; this directory does not answer or transfer airline calls.

Prepare for the call

  • Match the contact to your question before calling.
  • Keep booking or case references ready; enter sensitive information only on the airline's own services.

Check the country and department next to a number. A reservations line may not handle baggage claims, bank cards or a travel agency’s ticket.

Use the airline’s online help

Open the airline’s own contact page to see its current chat, forms and country-specific options. An email form or social profile is not necessarily monitored for urgent travel.

See British Airways contact options

FIND THE RIGHT ROUTE

Booking changes, cancellations and refunds

Change or rebook a flight

Ask about a different flight, a ticket exchange or a change to an existing booking. Fare differences and ticket rules may apply.

1-800-247-9297General reservations / service lineManage your booking

Request or check a refund

The airline or ticket seller decides eligibility. A cancelled flight or booking does not always result in a cash refund.

Open official refund guidanceUse the airline’s own online route. No separate refund phone is listed here.

Calls go directly to the listed airline. This guide cannot change tickets, submit refunds or access your booking.

Contact channels for British Airways

Use the department label to find the right team. Check the region and source before making a call or opening an online service.

Reservations and customer service

US· Daily 7 a.m.–1 a.m. Eastern Time

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Source · Checked 2026-09-20

VoyBeam Contact Index is independent and is not affiliated with British Airways. We cannot access accounts, make reservations or resolve company support cases.

Have the right details ready

For a flight booking, start with the ticket seller or the airline’s reservations route. For a missing bag, use the baggage contact and keep the baggage-tag reference handy. Submit private booking details only through the provider’s official service.